We do our best to order based on redemptions of previous gifts however, we had no way of knowing that the printers would run out in three hours. This giveaway was our highest redemption giveaway in history and we couldn’t keep up with the demand.

We’re sorry that the printers were gone once you arrived. You can see in the numbers our slots are paying out more than ever. In 2019 our slot machines had a payback percentage of over 90%, with 11% more jackpots in 2019 versus 2018 and 10% more paid out in 2019 versus 2018 with over $56,000,000 in jackpot winners. We are consistently evaluating our slot product and continue to offer competitive product and payback. On behalf of Kansas Star Casino, I’m sorry to hear that you believe that you 'cannot win games on slots like I used to'. Your comments offer us invaluable insights that help us identify areas of improvement and provide the best possible experience to our guests. Thank you for your feedback regarding your recent experience at Kansas Star Casino. Save you’re money and drive a little farther to New Kirk at least they let you play.ĭear guest. 40 cents after spending all $20 in free play. on $20 I bet $1.50 and the whole time I won.

Let me get this right you’re giving me 20 to spend in your Casino! Thanks I went to a quick hit and guess what. We go to Kansas Star to print the coupon it says Printers are gone here is $20 free play. We get there and you keep hearing “ I’m sorry we are experiencing technical difficulties please bear with us” In other words keep putting your money in our machines! Today took the cake we got a flyer for a free printer. Then they say adding $2500 to random people’s cards today. Not anymore! They give us scratch offs in the mail we get there and get $5, once we got $10 free play. When we use to go our points would add up and we could eat for free at the buffet. We have noticed our money is gone a lot faster not that it’s a Boyd casino.

My husband and I used to go to Kansas Star twice a week just to have fun.

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